The increasing delegation of tasks to AI, especially in areas such as work, health or education, raises a crucial question: are we as a species losing knowledge by automating processes that previously required human skills?
I have read a few arguments that comment on the loss of knowledge with different arguments:
- Decreased hands-on: Delegating tasks to AI reduces the need for humans to perform them, which can lead to a decrease in practical experience and knowledge in those areas.
- Over-reliance: Relying on AI to make important decisions can stunt the human ability to think critically and solve problems independently.
- Loss of specific skills: Automating repetitive tasks can eliminate the need for specific manual or cognitive skills, which could lead to unemployment and obsolescence of certain skills.
And I remember something I read a long time ago about the accident of the Air France plane in 2009. Apparently the plane had a problem with the autopilot and the pilots were not able to solve the “problem” in manual mode, so ended up crashing. If that were true, it is worth thinking very seriously about how we lose faculties due to the help we receive from the systems. And that is amplified in the case of AI, which is being introduced into all activities.
We can see something similar for ourselves. By using the GPS in our car every day, we unintentionally lose orientation skills, and we become more comfortable and perhaps also a little more “dumb.”
That is something “normal” and that we should try to avoid, and especially in the case of relevant intellectual tasks that humans carry out in our work, or other intellectual activities.
A company cannot lose the skills of its workers, even if part (or many) of its activities are carried out by computer systems. Automation should not “eliminate” human knowledge at all. And for that we have to act accordingly.
In any activity we carry out, even if a system with AI capacity helps us, people must act with a series of guidelines:
- Pay attention to what the “system” does, with the inputs it uses and the answers it provides us
- Analyze the results with critical analysis
- Maintain our competencies and skills, and update them over time so as not to remain outdated and absolutely dependent on the system
This is easy to say, but not so easy to do, since in general we tend towards comfort and complacency, and if we do not maintain our skills and our know-how we can be digging our own grave, and end up being irrelevant in the face of technology, which can help us or not, depending on how we act.
Each one has in some way the future they are looking for.
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