Have you ever wondered how a delivery robot gets to a hotel room on the 12th floor? No, it doesn't extend a robotic arm to press a button. The answer is much more fascinating: robots and elevators are already communicating with each other.
In the fascinating world of automation, the key isn't just for a machine to be intelligent, but for it to know how to work as a team. This is where Otis, the world's largest elevator company, comes in, having decided to open the doors (literally) to modern robotics.
For automation to be a reality, systems must share information. Imagine if each machine spoke a different language; it would be chaos. That's why integration is the cornerstone of progress.
There are robots specifically designed for cleaning floors and more general ones for guiding visitors, but they all share one need: to move vertically within a building. To solve this, Otis has developed an advanced cloud-based system that acts as a "universal translator."

This kind of master key is called Otis Integrated Dispatch, and the magic happens through a digital interface with APIs (connection protocols). Thanks to this technology, robots don't need to physically interact with the button panel.
Through the cloud, the robot can:
. Know exactly where the elevator is.
. Request a trip to a specific floor.
. Request that the doors be kept open or closed.
What's most impressive is that this isn't an isolated experiment. Otis is already collaborating with 60 robotics companies worldwide. From delivery robots to hospital assistants, they all benefit from this seamless connection.
A simpler future for everyone. True innovation lies in simplifying the work of others. By creating a system where it's easy to "enter" and connect, more companies are encouraged to develop creative solutions.
In the end, everyone wins: companies grow, technology advances, and we, as customers, enjoy more efficient services. The future of smart buildings isn't something that's coming; it's a reality that's already on its way up the elevator shaft.
An interesting video can be seen at: https://youtu.be/xRBLEGjbIKo
This is the future that's already here.